Refund Policy

Here's a sample Return, Exchange, and Refund Policy for Saaya Garments:

*Return, Exchange, and Refund Policy*

At Saaya Garments, we strive to provide you with the best shopping experience. If for any reason you're not satisfied with your purchase, we offer easy returns, exchanges, and refunds.

*Return Policy:*

1. You can return your order within 7-14 days of delivery.
2. Products must be unused, unwashed, and in their original packaging.
3. Returns are only accepted for defective, incorrect, or misplaced products.

*Exchange Policy:*

1. Exchange requests must be made within 7days of delivery.
2. Products must be unused, unwashed, and in their original packaging.
3. You can exchange for a different size, color, or style of the same product.

*Refund Policy:*

1. Refunds will be processed within 12-17 working days after receiving the returned product.
2. Refunds will be issued through the original payment method.
3. Refund amount will include the product price and any applicable taxes.

*Procedure for Return/Exchange/Refund:*

1. Contact our customer support team via email [support@saaya.pk] or phone [insert phone number].
2. Provide your order number, reason for return/exchange, and product details.
3. Our team will guide you through the process and provide a Return Merchandise Authorization (RMA) number.
4. Ship the product back to us within 3-5 working days.
5. Once we receive the product, we'll process the return/exchange/refund.

*Exceptions:*

1. Custom-made or altered products are non-returnable.
2. Products with stains, tears, or any damage will not be accepted.
3. Sale or discounted products are non-returnable.

*Shipping Costs:*

1. Customer is responsible for return shipping costs.
2. Saaya Garments will bear shipping costs for defective or incorrect products.

Contact Us:

Email ) Saayastore.pk614@gmail.com